Terms and Conditions

These Terms and Conditions govern the use of the website inform-advisory.com and the ordering of consulting services from FOP Bondarenko Artem Hennadiyovych (tax ID / РНОКПП: 3844212512), trading as Inform Advisory (“Provider”).

Legal address: 65014, Ukraine, Odesa Oblast, Odesa, Prymorskyi District, Troitska St, building 7, room 3. Phone: +380733733367. Email: consult@inform-advisory.com.

The Provider offers independent IT consulting and informatization advisory services, including planning and solution selection, process automation advice, systems integration support, and IT operations guidance.

Services are intellectual and advisory in nature. Unless expressly agreed otherwise, the Provider does not supply physical goods, software licenses as a reseller, or hosting infrastructure.

A client requests services by phone, email, messenger, or another convenient channel, describing the task and constraints. The Provider responds with a proposal describing scope, deliverables, timelines, and fees.

The Provider operates as a sole proprietor on Ukraine’s simplified tax system (group 3) and typically works under an oral agreement. A written contract is not required. An engagement starts when both parties agree on the main terms (orally or via any convenient channel) and, where applicable, after receipt of the agreed prepayment.

If the parties later clarify details in an invoice, email, or conversation, those details apply to that engagement and prevail over these general Terms if they conflict.

Indicative timelines are stated in the proposal. Exact start and completion dates depend on the agreed scope, availability of client information, and payment of any required advance.

Typical response to an initial inquiry is within 1–2 business days. Delivery of agreed work products follows the schedule agreed with the client.

If the client delays providing necessary information or access, delivery dates may be shifted accordingly.

Payment is accepted only through the methods below, in accordance with Ukrainian law applicable to sole proprietors (FOP):

Bank transfer — payment to the Provider’s Ukrainian business bank account according to the invoice. This is the primary and preferred method. Invoices are issued in UAH, USD, or EUR as agreed. Bank details: UAH — IBAN UA663220010000026001370052221; USD — IBAN UA313220010000026009380036983; EUR — IBAN UA193220010000026001370047344; ЄДРПОУ 3844212512.

WayForPay — online payment through the WayForPay payment service (bank cards and other methods available in WayForPay), according to the invoice or the payment page.

Cryptocurrency — may be accepted by mutual agreement for a specific payment. The amount is fixed in the invoice in fiat currency (usually UAH or EUR/USD); the crypto equivalent is calculated at an agreed market rate on the payment date. The client is responsible for using lawful payment channels and complying with applicable AML and tax rules in their jurisdiction. The Provider records the received value for accounting purposes as agreed.

Services are delivered remotely (online meetings, email, shared documents, and similar channels), unless an on-site visit is agreed.

There is no physical shipment of goods. “Delivery” means making the agreed consulting results available to the client (reports, recommendations, plans, meeting outcomes, or other deliverables described in the proposal).

If no separate acceptance procedure is agreed, deliverables are deemed accepted five (5) business days after delivery unless the client raises a reasoned objection by phone, email, or messenger.

The client provides accurate information, timely feedback, and lawful authority to use materials shared with the Provider.

The client remains responsible for business decisions made after receiving advice. Recommendations are professional opinions based on information available at the time.

Unless otherwise agreed, materials created specifically for the client under a paid engagement are licensed to the client for internal business use after full payment.

The Provider retains rights to methodologies, templates, and know-how used or developed in the course of work.

To the extent permitted by applicable law, the Provider’s total liability arising from an engagement is limited to the fees paid by the client for that engagement.

The Provider is not liable for indirect or consequential losses, lost profits, or outcomes of third-party software, vendors, or implementations chosen by the client.

These Terms are governed by the laws of Ukraine. Disputes are resolved through negotiation and, if needed, by competent courts at the Provider’s place of registration, unless mandatory consumer rules require otherwise.

The Provider may update these Terms by publishing a revised version on this page. The version in force at the time of ordering applies to that order, unless a change is required by law.